At Sweet Gifting, we value your privacy and are committed to protecting your personal information in accordance with applicable laws and industry standards. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
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1. Information We Collect
We may collect the following types of information when you interact with our website:
📌 Personal Information
When you place an order or contact us, we may collect:
Full Name
Billing and Shipping Address
Email Address
Phone Number
Payment-related details (processed securely via payment partners such as PayU; we do not store card details)
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💻 Device & Technical Information
When you browse our website, we may automatically collect:
IP Address
Browser type and version
Device type
Time zone
Cookies and tracking data
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🛒 Order & Transaction Information
Products purchased
Order value and history
Payment transaction status
Delivery details
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📊 Usage Information
Pages visited
Time spent on website
Click behavior
Interaction with content
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2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide order updates, confirmations, and delivery notifications
Offer customer support and resolve queries
Improve website performance and user experience
Personalize your shopping experience
Prevent fraud, unauthorized transactions, and misuse
Comply with legal and regulatory obligations
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3. Payment Processing
All payments on our website are processed securely through trusted third-party payment gateways such as PayU.
We do not store your debit/credit card details on our servers
Payment data is handled as per PCI-DSS security standards
PayU may collect and process your data as per their own privacy policy
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4. Sharing of Information
We do not sell or rent your personal information.
We may share your data only with trusted third parties, including:
Payment gateways (e.g., PayU) for transaction processing
Shipping & logistics partners for delivery
Technology providers (e.g., hosting platforms, analytics tools)
Legal authorities, if required under applicable laws
All such parties are obligated to maintain confidentiality and data security.
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5. Cookies & Tracking Technologies:
We use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Improve performance and personalization
You can manage or disable cookies through your browser settings. However, some website features may not function properly without cookies.
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6. Data Retention
We retain your personal information only as long as necessary for:
Order processing and customer support
Legal, tax, and compliance requirements
Business and operational purposes
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7. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for certain processing activities
To exercise your rights, please contact us using the details below.
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8. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your data.
However, while we strive to protect your information, no online system is 100% secure, and we cannot guarantee absolute security.
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9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
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10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal or business requirements.
Updated versions will be posted on this page with a revised effective date.
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11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Sweet Gifting
Legal Name: Bataviya Mihir Pravinbhai
📧 Email: sweetgifting.in@gmail.com
🌐 Website: https://sweetgifting.in
📍 Address:
Murlidhar App, A Block No. 2
Dabgar Sheri, Kadiyavad
Junagadh, Gujarat – 362001
India
